Platform / Family Experience
Pillar 06 · Family Experience

The whole school in a parent's pocket.

Attendance, grades, timetable and bills — clear and read-only for parents, in English, Malay and Mandarin. One login per family, every child, and a mobile app the kids actually open.

The parent portal

Everything a parent asks, answered before they ask

One calm, read-only view of each child — attendance, grades, timetable and bills — so families stay informed without a single phone call to the office.

Attendance, grades, timetable & bills

Parents see a clear summary for each child — today's timetable, recent attendance, published grades and outstanding fees — all read-only, so the record stays the school's own.

  • Published report cards and grades
  • Attendance and timetable at a glance
  • Bills and payment status, ready to settle
IMG: parent-portal-dashboard Screenshot — parent dashboard with attendance/grades/timetable/bills cards

Multi-child accounts & secure linking

One parent login covers every child, with a quick switch between siblings. Guardian-to-student links are set up securely, so families only ever see their own children.

  • All siblings under a single account
  • One-tap switch between children
  • Secure guardian ⇄ student linking, controlled by the school
IMG: multi-child-switcher Screenshot — multi-child account switcher, quick toggle between siblings

Student self-service

Students get their own portal too — their timetable, their results and their leave requests — building independence while parents keep the bigger picture.

  • Personal timetable and published results
  • Submit leave requests and view records
  • Separate, age-appropriate student login
IMG: student-self-service Screenshot — student portal: timetable, results and leave requests
The mobile app

An app families actually open

Sign in with a one-time code, get bulletins as push notifications, earn member points, and ask the AI tutor for a hand — all trilingual, all in one place.

OTP login

No passwords to forget — families sign in securely with a one-time code sent to their phone.

Push bulletins

Announcements arrive as push notifications, so important news reaches parents the moment it's sent.

Member points

Students collect member points in-app, carrying the school's house and reward culture into their pockets.

AI tutor

An in-app AI tutor helps students with study questions in their own language — a quiet hand whenever they're stuck.

IMG: app-home-bulletins App screenshot — mobile home screen: push bulletins feed

Open it once, and it's all there

The home screen brings together the latest bulletins and the child's day — the school's heartbeat, on the phone that's always to hand.

  • Bulletins and reminders front and centre
  • Tap through to grades, timetable and bills
IMG: app-otp-login App screenshot — passwordless OTP login screen, phone-number sign-in

Sign in without the password reset

Passwords are the number-one support call. The app skips them entirely — a one-time code to the family's phone, and they're in. Secure, and refreshingly simple.

  • One-time code login, no passwords stored by families
  • Fewer "I'm locked out" calls to the office
  • Same secure identity across portal and app
IMG: app-ai-tutor App screenshot — AI tutor chat, student asking a study question, trilingual UI

A study buddy that speaks their language

The AI tutor meets students where they are — answering questions in English, Malay or Mandarin — turning a moment of being stuck into a moment of learning.

  • Conversational help on the day's work
  • Replies in the student's chosen language
  • Available to schools that switch the feature on
Trilingual, end to end

Every family, in their own language

In a Malaysian international school, one language is never enough. The portal and app — every screen, every bulletin — speak English, Malay and Mandarin, so no parent is ever left guessing. And it's there when they need it, with 99.9% uptime and automatic backups.

IMG: app-trilingual-toggle App screenshot — same screen rendered in EN / BM / 中文
ENBM中文

Parents pick their language once and the whole experience follows — including the multi-channel messages they receive from Communication.

From the community

Families who feel in the loop

"Two kids, one login, and the app's in Mandarin for me. I can see attendance and the bill without emailing the office — it just works."

Parent of twoPrimary & Secondary

"I get my timetable and results on my phone, and the AI tutor actually helps with homework. No password to remember either."

Year 9 studentSelf-service portal

"Parent queries to the front desk dropped noticeably once families had the portal. They self-serve the answers we used to read out on the phone."

Head of SchoolInternational school, Selangor

Put the school in every family's pocket

See the parent portal, the student self-service view and the trilingual mobile app — with your own school's branding — in one walkthrough.

Book a demo