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Privacy Policy.

At Commun EdTech, we are committed to protecting the data we collect and manage on behalf of the schools we serve. This policy explains how we handle data, emphasising our role as a data processor and the ownership rights of the schools.

Last updated: 09 January 2026

1. Data Ownership

Commun EdTech acts as a service provider for schools. Any data collected through our platform is owned by the schools. We process this data strictly on behalf of the schools and in accordance with their instructions.

2. Information We Collect

We may collect the following types of information as part of our services to schools:

  • Student information: names, identification numbers, grades, attendance records, and other educational records.
  • Parent and guardian information: contact details, payment records, and communication preferences.
  • System usage data: information about how users interact with our platform, such as IP addresses, login history, and device details.

3. Purpose of Data Collection

We use the collected information for the following purposes:

  • Facilitate school management operations, such as attendance tracking, billing, and academic reporting.
  • Support communication between schools and their communities (e.g. parents, staff, and students).
  • Enhancing user experience and personalising content.
  • Marketing and promotional activities.
  • Conducting research, analysis, and gathering analytics data.

4. Information Sharing and Disclosure

We do not sell your personal information for revenue. We only share your information with third-party service providers for the purpose of providing our services. This includes payment processing, data storage, and other services necessary for the functioning of our platform.

5. School Responsibility

As data owners, schools are responsible for:

  • Defining the scope and purpose of data collection and usage within their policies.
  • Ensuring compliance with applicable laws and regulations regarding data protection and privacy.
  • Handling requests from individuals regarding their data, such as access, updates, or deletion.

6. Data Storage and Security

We store user data on cloud servers provided by Amazon Web Services (AWS), including RDS and S3 services. We take appropriate security measures to protect your data from unauthorised access, alteration, or disclosure.

7. Cookies and Tracking Technologies

We use cookies for authentication and authorisation purposes, ensuring that only authorised users can access and modify data on our platform.

8. Third-Party Services

Our platform uses third-party payment gateways for processing payments. Please note that we are not responsible for the privacy practices of third-party services, and our Privacy Policy does not apply to their collection, use, or sharing of your information.

9. Data Retention

Data is retained based on the instructions and policies of the schools. Upon contract termination or at the school's request, all data will be returned or securely deleted.

10. Privacy Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be communicated to schools and published on our website with a revised "Last updated" date.

11. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at [email protected].

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