Platform / Communication & Engagement
Pillar 07 · Communication & Engagement

One message, the right families, every channel.

Send a bulletin to exactly the right group, on the channel they'll actually see — email, SMS, in-app or WhatsApp — in English, Malay or Mandarin. Then watch the read receipts roll in.

Bulletins & broadcasts

Targeted, scheduled, and you know it landed

Announce to the whole school or one class. Schedule it for the right moment. Let teachers broadcast to their groups — and see, per recipient, who's read it.

Bulletins & announcements

Compose once, target the exact audience — year, class, house or whole school — and schedule it to send when families are most likely to read it.

  • Audience targeting by group, class or role
  • Schedule ahead, or send right now
  • Written once in three languages
Screenshot — composer with audience selector, schedule picker, trilingual body

Teacher broadcasts with read receipts

Teachers reach their own classes and parents directly — and per-recipient read receipts show exactly who has seen the message and who needs a nudge.

  • Direct broadcasts to a teacher's groups
  • Read receipts for every recipient
  • Follow up only with those who missed it
IMG: broadcast-read-receipts Screenshot — sent broadcast with per-recipient read-receipt list
Multi-channel by design

Meet every family where they are

The same message, delivered the way each family prefers — and on WhatsApp, the channel Malaysian parents check first — all from one templated send.

Email

Rich, templated email for newsletters and formal notices, sent to precise audiences.

SMS & in-app

Short, urgent updates by SMS, plus in-app notifications and push to the mobile app.

MY

WhatsApp templates

Approved WhatsApp templates in three languages — reach families on the app they live in.

Trilingual templates

Reusable templates in English, Malay and Mandarin — consistent voice, no retyping.

IMG: channel-templates Screenshot — template library: email/SMS/in-app/WhatsApp in three languages

Write once, send everywhere

Templates hold each message in every channel and every language at once. Pick the audience, choose the channels, and Commun delivers the right version to each family — no copy-paste, no missed translations.

  • One template, all channels and languages
  • Welcome and lifecycle notifications built in
  • Reaches the family portal & app too
Engagement & events

The moments that bring a school together

Live updates as bulk messages send, a public Sports Day leaderboard the whole crowd can follow, and registration forms that make events effortless.

Sports Day live scoring

Captains log results, scores aggregate instantly, and a public leaderboard updates in real time — so families on the field and at home follow every house's standing as it happens.

  • Live scoring with house captains
  • Public leaderboard, updating in real time
  • Switch it on only for the schools that want it
Screenshot — Sports Day public leaderboard updating live with house totals

Event registration forms

Spin up a registration form for any event — open days, parent evenings, trips — collect family responses, and track sign-ups without a single spreadsheet.

  • Custom fields and capacity limits
  • Families register straight from a bulletin
  • Responses tracked in one place
IMG: event-registration-form Screenshot — event registration form builder with fields, capacity, responses
Realtime, and always on

Live updates you can count on

Bulk sends and the Sports Day board update in real time, right in front of you — no refreshing, no waiting. And because it carries the day's biggest moments, it's built to be reliable when it matters most — with 99.9% uptime and automatic backups.

4
Channels — email · SMS · in-app · WhatsApp
3
Languages — EN · BM · 中文
Live
Read receipts & Sports Day scoring
99.9%
Uptime on the days that matter
From the front office

Messages that actually get through

"WhatsApp templates in three languages changed everything. Open-day reminders now reach parents on the app they actually check — and I can see who's read them."

Communications LeadMarketing & Admissions

"I broadcast to my class and the read receipts tell me who missed it. No more wondering whether the trip consent note actually landed."

Class TeacherUpper Primary

"Sports Day with a live public leaderboard had the whole crowd glued to their phones. Registrations for it ran through the form — zero spreadsheets."

Events CoordinatorWhole-school

See your school's voice, on every channel

From a targeted bulletin to live Sports Day scoring — see how Commun reaches every family in their language, on the channel they prefer.

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