Platform / Platform & Security
Pillar 08 · Platform & Security · Trust

Built to be trusted with your school.

Your data is yours alone, seen only by the right people, and there the moment you need it. Per-school isolation, granular roles, full audit trails — and a reliability promise of 99.9% uptime.

Trusted to run international schools across Malaysia

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Your data, protected

Separated, controlled, and accountable

Every school's data lives in its own space. Access is shaped to the person. And every change is on the record — so you always know who did what, and when.

Per-school data isolation

Each school's records are walled off from every other — one family's, one school's data is never visible beyond its own walls.

Granular roles & permissions

Tag-based roles give each member of staff exactly the access their job needs — no more, no less — across every part of the platform.

Full audit trails

Sensitive actions are logged with who, what and when — a clear, reviewable history whenever a question needs answering.

Passwordless + OTP

Sign-in is verified with one-time codes — no fragile passwords to leak or reset, just secure access for the right people.

Screenshot — granular tag-based permission matrix per role

The right people, the right access

A bursar sees finance, a form tutor sees their class, a parent sees only their own children. Permissions are tag-based and granular, so access maps to real roles — and changes are simple as your team grows.

  • Roles shaped to your school's structure
  • Access scoped by tag, division and portal
  • Modules switched on per plan as you grow
Screenshot — audit trail: who changed what and when, filterable timeline

A clear record, whenever you need it

When a grade changes or a fee is adjusted, the audit trail shows who did it and when. It's the accountability that lets you delegate with confidence and answer any query with certainty.

  • Sensitive actions logged automatically
  • Filter the history by person or record
  • Passwordless OTP sign-in across portals
Connected & open

Fits the systems you already run

Sign in with the accounts your school already uses, connect the tools you depend on, and build on top with an open API — Commun is a hub, not an island.

SSO, connected systems & an open API

Single sign-on lets staff in with your existing accounts. Connected systems keep your tools in step. And an open integration API means anything bespoke your school needs can talk to Commun.

  • SSO with your existing identity provider
  • Connected systems for the tools you rely on
  • Open API for custom integrations and reporting
IMG: security-integrations Screenshot — connected systems / SSO + API: integration toggles, API keys

Verified sign-in, no password headaches

Passwordless, OTP-verified sign-in keeps accounts secure without the support burden of resets and lockouts — for staff and families alike.

  • One-time codes instead of passwords
  • Fewer lockouts and reset requests
  • Same secure identity across every portal
IMG: security-otp-verification Screenshot — passwordless OTP verification sign-in screen
Our reliability promise

Reliable when it matters most

A school system has to be there on the hardest days — results day, fee season, the first morning of term. We promise 99.9% uptime and automatic backups, so your records are always safe and always within reach. No "the system is down" — just a platform you can count on.

99.9%
Uptime promise
Auto
Backups of every record
24/7
Available to every portal
0
"System's down" on results day

Reliability isn't a feature you tick — it's a promise we make to every school, every family and every student who depends on Commun to be there.

"What sold our IT committee was the per-school isolation and the audit trail — we can prove who accessed what. And in two reporting seasons, it simply hasn't gone down."

IT DirectorInternational school, Penang

A platform your school can trust

See per-school isolation, granular roles, audit trails and our reliability promise in detail — bring your IT lead to the demo.

Book a demo