Last updated: 30 July 2026
1. Who we are
| Legal entity | COMMUN EDTECH SDN. BHD. |
|---|---|
| Company registration no. | 202401014736 (1560586-U) |
| Country of incorporation | Malaysia |
| Product | Commun — a multi-tenant school information system for schools and education providers |
| Website | commun.cloud |
| Verification contact | [email protected] |
| Role on WhatsApp | Software provider only. We do not own, resell or share any school's WhatsApp Business Account or phone number. |
2. Two ways a school's WhatsApp line runs on Commun
A school's WhatsApp presence on our platform takes one of two forms. The display name tells them apart at a glance:
| Model | Who owns the WhatsApp Business Account | Display name |
|---|---|---|
| School-owned account | The school — its own Meta Business portfolio, WABA and phone number | The school's own trading or legal name |
| Commun-operated line | COMMUN EDTECH SDN. BHD. — the line runs on Commun's own WhatsApp Business Account | School Name by Commun — the "by Commun" suffix names the company that owns the account |
3. School-owned accounts
Under this model the two sides are deliberately separate. Everything that identifies the business to WhatsApp belongs to the school; only the software belongs to us.
| Item | Owned by |
|---|---|
| Meta Business portfolio and its business verification | The school |
| WhatsApp Business Account (WABA) | The school |
| The WhatsApp phone number | The school |
| The display name shown to parents | The school — its own trading or legal name, because a parent who messages the number is messaging the school |
| Meta conversation charges | The school — billed to its own Meta account, never through us |
| The Meta app credentials used by the integration | Generated by the school in its own Meta app, entered into its own Commun portal |
| Software that sends and receives on that number | Commun EdTech Sdn. Bhd. |
Connection is performed by the school's own staff and can be undone by them at any time:
- The school creates its own Meta app under its own Business portfolio and registers its own phone number.
- The school generates its own credentials there and enters them into the WhatsApp settings page of its Commun portal. We never issue, hold or transfer a number on a school's behalf.
- Messages to that number are delivered to the school's own portal, where only that school's staff can read and reply to them. A school's number is never shared with another school, and one number belongs to exactly one school.
- The school can disconnect at any time from the same settings page, which stops the integration immediately.
- The number is used only for that school's own admissions enquiries and parent communication.
4. Lines operated on Commun's own WhatsApp Business Account
Some schools ask us to operate their WhatsApp line directly rather than maintain a Meta Business portfolio of their own. Those lines run on the WhatsApp Business Account of COMMUN EDTECH SDN. BHD., and their display names follow WhatsApp's parent-brand format: the school's name followed by by Commun, so the name states both whom the parent is talking to and which company owns the account. Each line is used only for that school's own admissions enquiries and parent communication, and messages are read and answered by that school's own staff in its Commun portal.
| Display name | Phone number | Operated for |
|---|---|---|
| CommunEdtech | +60 10-868 2490 | Commun itself — platform system notifications only, never a school's sales channel |
| Commun Enquiry | +60 11-5690 8033 | Commun Edtech — admissions enquiries and parent communication for the school listed in section 5 |
5. Schools operating on Commun
The following organisations are customers of Commun EdTech Sdn. Bhd. and operate a Commun-hosted portal at the address shown. Identity details are the ones each organisation maintains itself in its Commun portal. To point a reviewer at one entry, link directly to it — for example commun.cloud/whatsapp-business#alpha-omega-sp.
| Organisation | Registration no. | Commun portal | |
|---|---|---|---|
|
Alpha Omega SP Resources Operating as Alpha Omega SP | 202203256062 (TR0272863-M) | alpha-omega-sp.commun.cloud |
|
ASCEND COM SDN. BHD. Operating as Ascend Com | 199802692H (1284484-T) | ascend-com.commun.cloud |
|
Commun EdTech Sdn. Bhd. Operating as Commun Edtech | 202401014736 (1560586-U) | commun-edtech.commun.cloud |
|
Debbie Soh Education Sdn Bhd Operating as DSE TUITION | 202301027226(1521149-T) | dse.commun.cloud |
|
LA PETITE MUSIQUE CENTRE Operating as La Petite Musique Centre | JM0623360-D | la-petite.commun.cloud |
|
Melaka International School (Longterm Focus Sdn. Bhd.) Operating as Melaka International School | 3029492T | mis.commun.cloud |
|
Zera Resource Center Sdn. Bhd. Operating as Zera Education | 202001032868 (1389189-U) | zera-education.commun.cloud |
6. Verifying this page
This page is published on our own domain and is updated automatically from each school's live records, so it always reflects the schools currently operating on the platform.
To confirm a specific relationship, a display name request, or the authority under which a number is operated, write to [email protected] stating the school and the phone number under review. We reply within one business day and can provide a signed letter of authorisation from the school on request.